Privacy Policy

Pursuant to the Personal Data (Privacy) Ordinance (the “Ordinance”), Easy Cash Company Limited (the “Company”) hereby notifies all clients of the following terms and conditions:

1. Customers are required from time to time to provide the Company with relevant information (collectively, the “Relevant Information”) when establishing or extending the Company’s credit facilities, receiving financial services from the Company or other financial institutions, acting as guarantors, or when required by law or by guidance issued by regulatory or other governing bodies.
2. Failure to provide the Company with relevant information may prevent the Company from establishing or continuing credit facilities or providing financial services or complying with legal requirements or guidance issued by regulatory or other governing bodies.
3. The company also collects customer information in the course of its normal financial and business operations with customers.
4. Customer information may be used for the following purposes:
   • Providing financial services and credit facilities to clients for their daily operations;
   • Credit investigations conducted when a customer applies for credit, and regular or special reviews conducted once or more per year;
   • Develop and maintain the company’s credit scoring model;
   • Assist other financial institutions in credit checks and debt collection;
   • Ensure customers maintain reliable credit;
   • Financial services or related products designed for customer use;
   • To promote the services or products of our company and/or selected companies;
   • Calculate the debts between our company and our customers;
   • To recover outstanding payments from customers and those who have provided collateral for the customers’ liabilities;
   • The Company or any of its branches may make disclosures to comply with any laws binding on it; or to follow and implement any guidance issued by regulatory or other authorities that the Company or any of its branches are expected to comply with.
   • To make the actual or proposed assignee of the Company, or the participant or affiliated participant of the Company’s rights in the customer, assess the intent to make it a transfer, participation or affiliated participation transaction; and
   • Uses related to the above.
5. The Company will keep the customer information it holds confidential, but the Company may provide such information to the following parties for the purposes listed in paragraph (4):
   • Any agent, contractor, or third-party service provider that provides administrative, telecommunications, computer, payment, securities settlement, debt collection, or other services related to the company’s business operations;
   • Anyone who has a duty of confidentiality to the Company, including other companies in the same group as the Company that have committed to keeping relevant information confidential;
   • Credit information agencies; and when a customer defaults, they can provide the relevant information to a debt collection company;
   • The Company is obligated to disclose information to any person in accordance with any legally binding requirements applicable to the Company or any of its branches, or in order to comply with and implement any guidance issued by regulatory or other authorities that the Company or any of its branches are expected to follow.
   • Any actual or proposed assignee of the Company or any participant or associate participant or assignee of the Company’s rights against the Customer;
6. In accordance with the provisions of the Ordinance and the Code of Practice for the Approval and Issuance of Personal Credit Information under the Ordinance, any individual has the right to:
   • Verify whether our company holds his personal data and has the right to access such information;
   • We request that our company correct any inaccurate information regarding it.
   • To ascertain the company’s policies and practices regarding data, and to be informed of the types of personal data held by the company;
   • Inquire and receive a reply from our company about the personal data routinely disclosed to credit information agencies, debt collection companies, or other companies, and receive further information from our company in order to request access to and correction of the data from the relevant credit information agencies, debt collection companies, or other companies;
   • Upon full repayment of the debt and closure of the account, the credit information agency shall instruct the Company to request the credit information agency to delete the account information previously provided by the Company from its database. However, such instruction shall be issued within five years of the account closure, provided that the account has no record of arrears exceeding sixty days in the five years immediately preceding the closure. If the account has a record of arrears exceeding sixty days, the credit information agency may retain the record until five years have elapsed from the date of full repayment of the debt, or until five years have elapsed from the date on which the bank receives the discharge order from bankruptcy, whichever occurs earlier.
7. According to the terms of the agreement, the company is entitled to charge a reasonable fee for processing any request to access information.
8. When approving loan applications, our company may refer to credit reports provided by credit information agencies. If a client wishes to obtain such a report, they can request the contact details of the relevant credit information agency from our company.

Our company will continue to hold customer information for 7 years or as required by applicable laws after closing an account/terminating services.